Update: 04/01/2021


To our staff, learners, and employers,

The ongoing situation regarding the COVID-19/ Coronavirus outbreak is changing on a daily basis, and we are taking action in line with guidance from the Government and the NHS.

As you may be aware from the Government briefings, we have all been advised to follow social distancing techniques to try to contain the spread of the virus. This is to protect ourselves from Coronavirus, and others more vulnerable as we may be carriers. Part of social distancing is working from home wherever possible, which directly affects our organisation.

The latest guidance from Government instructs all early years providers to restrict access to settings to only the most necessary members of staff and partners. As we are not listed on the priority access list, we are asking all teaching staff to return to conducting remote visits only, working from home as mandatory. We recognise that many learners will want to continue with their qualifications, and we will ensure they have the support and guidance to continue their courses whether at work or at home.

There are no changes at present to the restrictions within an office workspace and so our office will remain closed, though it will have a skeleton staff monitoring calls and emails as we adjust to a more remote way of working. Our call divert system is still in place to ensure all phone calls will be answered – if you have any concerns or questions please do not hesitate to call us on 01329 848714.

This means we are currently unable to facilitate exam days at the Showcase Office as scheduled, unless there is no other alternative; in this situation, appropriate distancing and PPE measures are in place in line with HSE recommendations.

As yet, we are unsure on timescales involved but feel this is the best course of action to take to protect our staff, our learners, settings, and all others we are in contact with on a daily basis. We will continue to update everyone as and when we receive further guidance and support.

If you know of anyone experiencing symptoms and/or in self-isolation, please report this to us immediately; the 7-14-day incubation period means anyone that’s been in contact with the individual recently may be at risk, so we ask for you to keep us informed of any developments.

Remember to follow trusted sources for Coronavirus updates, such as the Government, NHS, BBC, and World Health Organisation (WHO) as other information may be misleading and potentially dangerous.

Should you have any questions or concerns at all please do not hesitate to contact us.

With best wishes,


Team Showcase