Updated: 25/05/2021


To our staff, learners, and employers,

The ongoing situation regarding the COVID-19/ Coronavirus outbreak is changing on a daily basis, and we are taking action in line with guidance from the Government and the NHS.

As you may be aware from the Government briefings, we have all been advised to follow social distancing techniques to try to contain the spread of the virus. This is to protect ourselves from Coronavirus, and others more vulnerable as we may be carriers. Part of social distancing is working from home wherever possible, which directly affects our organisation.

The latest guidance from Government instructs all early years providers to restrict access to settings to only the most necessary members of staff and partners. As we are not listed on the priority access list, we are asking all teaching staff to conduct remote visits only, working from home as mandatory. We recognise that many learners will want to continue with their qualifications, and we will ensure they have the support and guidance to continue their courses whether at work or at home.

Please note, observations of practice are however allowed outside (e.g. in the setting’s garden). Tutors will be in touch with settings and learners to organise this as appropriate. 

The restrictions within an office workspace have now been relaxed and so our office will reopen to booked visitors and staff only so we can maintain social distancing guidelines. There are no staff permanently onsite, however, so calls and emails will be monitored remotely as we adjust to a more permanently remote way of working. Our call divert system is still in place to ensure all phone calls will be answered – if you have any concerns or questions please do not hesitate to call us on 01329 848714.

If you know of anyone experiencing symptoms and/or in self-isolation, please report this to us immediately; the 7-14-day incubation period means anyone that’s been in contact with the individual recently may be at risk, so we ask for you to keep us informed of any developments.

Remember to follow trusted sources for Coronavirus updates, such as the Government, NHS, BBC, and World Health Organisation (WHO) as other information may be misleading and potentially dangerous.

Should you have any questions or concerns at all please do not hesitate to contact us.

With best wishes,


Team Showcase